Privacy policy

Privacy Policy

We appreciate your interest in our website. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

Collection, processing and use of personal data
We collect, save and process your data for the order processing of your purchase and any subsequent warranty processing as well as for the transmission of information about offers, updates, etc. Personal data is collected if you give it to us as part of your goods or service order or when opening a customer account voluntarily. Your personal data will only be passed on to service providers we use to carry out the order, such as Concardis, PostFinance, Swiss Post.

Right of providing information
According to the Data Protection Act, you have a right to free information about your stored data and, if necessary, a right to correction, surrender, blocking or deletion of this data.

Google Analytics
This website uses the "Google Analytics" service, which is offered by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) to analyze website usage by users. The service uses "cookies" - text files that are stored on your device. The information collected by the cookies is usually sent to a Google server in the USA and stored there. IP anonymization applies to this website. The user's IP address is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference to your IP address. As part of the agreement on the order data agreement that the website operator has concluded with Google Inc., the website operator uses the information collected to evaluate website usage and website activity and provides services related to internet usage. You have the option of preventing the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install. The current link is Google Analytics conditions

Use of cookies
We use cookies on our website. Cookies are small files that are stored on your data carrier and that store certain settings and data for exchange with our system via your browser. This storage helps us to design the website for you accordingly and makes it easier for you to use it, for example by saving certain entries so that you do not have to repeat them all the time. Your browser allows you to make restrictive settings for the use of cookies, which can lead to our offer no longer functioning or being restricted for you. Cookies can be deleted there too.
Session cookies
The session cookies (also called session cookies) are deleted after you close your browser.
Long-term cookies
We use cookies that remain on your hard drive. The expiration time is set to a date in the future for your convenience. On another visit, it will automatically recognize that you have already been with us and which entries and settings you prefer.
Data security
Your payment details are encrypted during the ordering process and transmitted over the Internet. We secure our website and other systems by technical and organizational measures against loss, destruction, access, modification and distribution of your data by unauthorized persons. You should always keep your access information confidential and close the browser window when you have finished communicating with us, especially if you use the computer together with others.
Contact person for data protection
If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data or revocation of consent, please contact:
Biotool Service GmbH
Mrs. Eliane Macaluso
Industrie Neuhof 9
CH-3422 Kirchberg
3422 Kirchberg, July 1, 2020 - ema - V.1.1